Question 1 (Chapter 1 - 2) (10 marks, please write at least 200 words.) What are the key differences between projects and processes? Question 2 (Chapter 3 - 5) (10 marks, please write at least 200 words.) What is an internal rate of return and what advantages and disadvantages are accrued by using it to evaluate projects? Question 3 (Chapter 6 - 7) (20 marks, please write at least 500 words.) How can project managers promote a sense of enthusiasm within the project team? What are the stages in group development and what project management behaviors are exhibited in each stage? Question 4 (Chapter 8 - 10) (20 marks, please write at least 500 words.) How are top-down and bottom-up budgets created? Discuss in details what advantages does each approach hold over the other? Question 5 (Chapter 11 - 14) (40 marks, please write at least 1600 words.) What are the common heuristics that can be used to schedule resources in a multi-project environment? Use example(s) to discuss and comment on their advantages and disadvantages