Question $1$: Competencies can be used to clarify expectations for employee performance.

A$.$ True

B$.$ False

Question $2$: Competencies are primarily a measure of your knowledge about a subject.

A$.$ True

B$.$ False

Question $3$: Which aspect of competencies is most difficult to change through training?

A$.$ Knowledge

B$.$ Skills

C$.$ Attitudes

Question $4$: Which aspect of competencies is easiest to assess with demonstration?

A$.$ Knowledge

B$.$ Skills

C$.$ Attitudes

Question $5$: A benefit of defining the attitudes necessary for a position is that it supports better selection of employees.

A$.$ True

B$.$ False

Question $6$: Business practices that use competencies are likely to lead to which of the following outcomes?

A$.$ Selection of employees based on personal biases and preferences

B$.$ Selection of employees who do not fit in because managers cannot use their intuition

C$.$ Selection of employees who are more likely to succeed in roles

Question $7$: Employees typically feel frustrated when expectations are clarified.

A$.$ True

B$.$ False

Question $8$: Competencies turn the values and expectations of which of the following into action?

A$.$ The organization

B$.$ The supervisor

C$.$ The employee

Question $9$: Individual job descriptions typically include a custom set of competencies from a broader competency set for the whole job class.

A$.$ True

B$.$ False

Question $10$: Drawing from published competency sets provides which of the following advantages?

A$.$ Efficiently identifies many core competencies needed for roles

B$.$ Ensures accurate development of position descriptions

C$.$ Helps organizations update their mission to align with national values