1	Explain how external environment or trends can impact on change strategies. (Approx. 100 words)
Answer:
Question 2	Discuss the purpose of Kotter’s 8-step change model and the steps involved. Explain each of the steps involved. (Approx. 200 words)
Answer:
Question 3	Choose as many of the options below that apply.  Cost benefit analysis should be considered in the change process because: it provides a standardised way of considering the options associated with change it shows which changes are viable most people have negative feelings about change it will make your change initiatives easier to sell to stakeholders
Answer:
Question 4	List four (4) common risk factors that may be associated with workplace change. Name three (3) methods of analysing risk associated with workplace change.
Answer:
Question 5	List two potential barriers to organisational change and explain possible strategies to address barriers. (Approx. 100 words)
Answer:
Question 6	Name five (5) of the key principles that should be incorporated into a communication and education strategy during a change process?
Answer:
Question 7	Explain two strategies that can be used to effectively communicate and embed change during an organisational change process. (Approx. 50 words)
Answer:
Question 8	Explain two aspects of organisational behaviours that can impact on organisational change. (Approx. 50 words)
Answer:
Question 9	Describe five components that may be included a part of a change management plan. (Approx. 50 words)
Answer: