Question 1 Fill in the Blanks Part A: [1 mark x 10=10)|L04, 5, 6 6. 1. Criteria by which jobs are grouped together is known as 2. A system of shared meanings, beliefs and attitudes that develops within an organization and guides the behavior of its members is known as 3. is the study of the structure, functioning and performance of the organizations and, behavior of groups and individuals working therein. 4. means one change triggers off, series of related changes 5. The idea of _is to develop high interaction among team members to increase trust and openness approach seeks to identify the unique qualities and specific strengths of an organization which members can build on to improve the performance 7. is a tool for assessing the attitudes of organizational members, identifying the discrepancies among their perceptions and experiences. is a new term denoting workers with business skills and technological expertise. 9. _deals with collective mixture of differences and similarities in a given group 10. refers to a system of moral principles and rules regarding right or wrong, just or unjust actions of the managers. 8 Part B Short Answer Questions Answer All Questions. [2 marks x 5 =10marks) |LO 1, 2, 3] 1. What is Organizational Behavior? Why is it Important? [LOL] 2. Explain the models of man. [LO2] 3. What is Group Decision Making? Write the different methods used. [LO3] 4. Explain the different types of personalities. [L02] 5. What is conflict? What are the different ways of conflict resolution? [LO3]