Question: QUESTION 1 Giving workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to customer requests is called a . enfranchisement b

QUESTION 1
Giving workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to customer requests is called
a. enfranchisement
b. empowerment
c. the focused response theory
d. centralized management
QUESTION 1 Giving workers the responsibility, authority, freedom, training, and equipment

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