Question #1 Guidance: - Develop a list of seven key criteria that a nonprofit charitable organization should consider in selecting a CRM (Customer Relationship Management) system. (What are seven key factors/features that the nonprofit organization need to look for when selecting a CRM solution/application?). Make sure to provide your list! - Discuss each criterion and assign a weight representing the relative importance of that criterion (How important is each of the criteria towards making the decision? For example: Our grading scale. How much quizzes, exams, assignments are worth? In terms of this business decision, lets say one of your key features is the ability to store contact information for each donor and/or list of time/date and method of donations received. - Develop a simple spreadsheet to use in scoring various CRM alternatives in terms of how well they meet those criteria on a scale of 1 to 10.

"Do research" Google available CRM applications and choose one to evaluate and use your spreadsheet to develop its score." You can do all of this in either Excel, Word, or a combination. I'll be looking for the following: Choose 7 criteria listed of the items that you think would be important for decision making on a CRM. Their weight for each criteria (how important). What your chosen CRM is to evaluate How well the CRM measures against (Your score towards) each of your 7 criteria pls, help I have no idea