Question: Question 1: How would you define a service? Question 2 You are presented with a proposal to become a business partner in a day-care business.

Question 1:

How would you define a service?

Question 2

You are presented with a proposal to become a business partner in a day-care business.

What characteristics of service must you consider, as they will impact your service design? Please explain the impact of each one. (Hint: There is 8 of them)

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