Question 1

(multiple choice , choose the correct answer)

1.1 management can be define as

A. a process

B. a once - off event

C. none of the above

1.2 the most senior management level of an organization is

A. first - line management

B. top management

C. middle management

1.3 The interpersonal category in the role of managers refers to

A. Entrepreneurs

B. Disseminators

C. Figureheads

1.4 managerial technical skills are

A. Knowing how to use equipment

B. the ability to use knowledge , skills and resources to perform work

C. the ability to think analytically

1.5 Global Awareness competency means

A. drawing on human ,financial ,information and material resources from multiple country

B. understanding and being able to balance the concerns of stakeholders

C. the ability to think analytically

1.6 Accountability is :

A. assigning to subordinates the right to make decisions

B. the obligation to accept a job

C. accepting credit or blame for results

1.7 coordination means

A. linking activities with each other

B. the right to decide and act

C. accepting credit or blame

1.8 an organizational structure refers to :

A. how an organization tries to create an image?

B. how an organization creates complexity ?

C. how an organization plans to meet strategic plan ?

1.9 The trait model of leadership is about

A. identifying variables in a given situation

B. identifying ideal behaviors of leaders

C. identifying personal characteristics of leaders

1.10 theory X refers to :

A. the belief that people are lazy

B. the belief that people work hard

C. the belief that team style is preferable

QUESTION 2

TRUE / FALSE QUESTIONS

indicate whether the statement is true or false

2.1 the organization as a system means a collection of interrelated parts

2.2 teamwork competency promotes accomplishing tasks in small groups

2.3 managing change managing changes after they have occurred

2.4 the span of control principles refers to having one line manager.

2.5 leadership is a function of power

2.6 emotional intelligence show weakness

2.7 house path-goal model includes directive leadership

2.8 mentors are external consultants

2.9 contingency models of leadership say that situation determine the best leadership style to use

2.10 concurrent control is applied after activities have taken place

QUESTION 3

an effective leadership is one who influence others to act willingly to attain a goal

3.1 describe transformational leadership (5marks)

3.2 discuss three behaviors associated with transformational leaders

• vision (3marks)
• framing (3marks)
• impression management (4marks)

QUESTION 4

planning is one of the key functions of a manager

4.1 explain why planning is important (8marks)

4.2 strategic planning is concerned with formulating a vision and a mission .Define and explain which components (aspects) should be included in

• a vison (3marks)
• a mission (4 marks)