Question 1: Multiple choice Questions (3 Marks, 0.5 Mark each)

Find the correct answer for each of the following multiple-choice questions:

1. High customer contact and labor intensiveness are characteristics of:

1. Services
2. Manufacturing
3. Back office operations
4. Quasi-Manufacturing

2. In OM, which of the following is an input resource of transformation processes?

1. Goods
2. People
3. Services
4. None of the above

3. Reasons to globalize operations management do not include:

1. Understand markets
2. Reduce costs
3. Attract and retain global talent
4. Protect local producers from outside competitors.

4. In OM, productivity is the ratio of:

1. Input to output
2. Labor to investment
3. Output to input
4. Budget to expenditure

5. In forecast control, the forecast is in control as long as its tracking signal is:

1. Outside control limits of 2 MAD to 5 MAD
2. Within control limits of 2 SD to 5 SD
3. Outside control limits of 2 SD to 5 SD
4. Within control limits of 2 MAD to 5 MAD

6. Which of the following is not an assumption of the Basic EOQ model?

1. No lead time for the receipt of orders is required
2. The order quantity is received all at once
3. Demand is known with certainty and is constant over time
4. No shortages are allowed