Question 1:

Operations managers should use different techniques and models to make sure that they are operating the Operations function in the proper way. Triple Bottom Line (TBL) is one technique or model which evaluates the performance of an organization. Discuss how the Triple Bottom Line (TBL) model could assess the performance of the Operations function. Support your answer with relevant examples.

Question 2:

In order to prepare and plan for the Operations Strategy, operations in the organizations may follow one or more of the Four Perspectives or approaches of Operations Strategy. Explain each of the four-perspective approaches along with different operations techniques and procedures that could be used to develop their operations strategy. Support your answer with relevant examples.