question 1) part a: Luigi's performance is being assessed from a variety of sources, including his manager , subordinate and customer. he is also going to assess himself . Luigi is undergoing a : a) orientation b) strategy session c) 360- degree feedback d) job interview e) training session .

part b) suppose that within the next two years subway wants to double the number of franchised restaurants in the Vancouver are. this would be an a) strategic target b) executive goal c) short term goal d) intermediate goal e) long term goal .

part c) which of the following is false with respect to chain of command ? a) it can be shown in an organization chart b) when the chain of command is rigid it forces employees to only contact with the immediate supervisor.c) it shows the reporting relationships within a business d) the chain of command shows how many employees are reporting into one manager.e) it shows the flow of decision making power in a firm.

part d) Chelsey is an HR manager who is looking to hire someone new to fill a certain job. she has received several recommendation from current employees ( such as their Friends and family ) as to possible candidates.this is a form of : a) selection b) recruitment c) employee referral d) both a and c e) both b and c.

part e ) In applying herzberg's two factors theory, it is good to say that having nice coworker would be classified as a ______factor while feeling a sense of purpose in one job would be _____ Factor a) intrinsic; extrinsic b) higher- order; lower- order c) motivating ; hygiene d) hygiene ; motivating ; theory x: theory y

part f ) in an assessment center a) potential employer assessed by a psychologist to do determine if there are suitable for a job b) job candidates are given physical exams to assess if they are perform in a intensely physically task in the job. c) the emphasis he's on giving potential employees paper and pencil test to determine their suitability for the job.d) potential employers put it down to actually be in the job and are observed as their deals with a varieties of issue. e) potential job candidates are hired as interns and receipt pay for their work for the organization.

part g) at lp consulting Inc., dear I want to buy people who work out of the downtown Toronto office however there are only five taxes at that location because most do not go to the office but the work from other location mostly there who owns using technology to keep them connected the company is most likely using_________ as a strategy to enhance employees motivation.a) job redesign b) job enrichment c) flextime d) job sharing e) telecommuting

part h ) first line managers can typically have any of the following job title expect a) supervisor b)department manager c) foremen official manager project manager

part I) his boss had just informed doing that the new product demonstration that was originally scheduled for next week has been moved tomorrow unfortunately down and his furnace have not started to put together their demonstration don't suppose a fairly new answer and an experience the leadership style that don't would find best under this condition is probably a) free-rein b) reinforcement c) autocratic d) Democratic e)contingency

part j) suppose that your union is unable to reach an agreement with company management you get a call from your union state for telling you to be at the plant entrance at 8:00 a.m. with the large sign reading unfair to worker's this activity is called a) certification b) boycotting c) collective bargaining d) picketing e) a work slow down.

part k) in conducting a swot analysis on Douglas college employers desire for a better educated workers would be considered an____________ and a reduction in government funding would be considered an____________

part L) ABC Inc is looking to develop a state of the training program it is not sure how to do this and want to learn from other companies that are well known as being the best as far as trading goes what is the term called that ABC is likely to pursue to achieve this program? a) indexing b) Total quality Management c) ISO 9000 d) re- engineering e) benchmarking