QUESTION 1 PRODUCTIVITY (15 Marks) The following table shows data on the average number of customers processed by several bank service units each day The hourly wage rate is $25, the overhead rate is 1 2 times labor cost, and material cost is $5 per customer Unit Employee Customers Processed Day A 4 36 B 5 40 8 60 D 3 20 Compute multifactor productivity for each unit Use an 8 hour day for multifactor productivity (10 marks) If the productivity for Unit A increases by 20 , what is the new productivity (5 marks)

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Question: QUESTION 1 - PRODUCTIVITY (15 Marks) The following table shows data on the average number of customers processed by several bank service units each day.

QUESTION 1 - PRODUCTIVITY (15 Marks)

The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.2 times labor cost, and material cost is $5 per customer.

Unit	Employee	Customers Processed/Day
A	4	36
B	5	40
	8	60
D	3	20

Compute multifactor productivity for each unit. Use an 8-hour day for multifactor productivity. (10 marks)

If the productivity for Unit A increases by 20%, what is the new productivity? (5 marks)

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