1. Question 1
2. Question 2Question 2
3. Question 3Question 3
4. Question 4Question 4
5. Question 5Question 5
6. Question 6Question 6
7. Question 7Question 7
8. Question 8Question 8
9. Question 9Question 9
10. Question 10Question 10
11. Question 11Question 11
12. Question 12Question 12
13. Question 13Question 13
14. Question 14Question 14
15. Question 15Question 15
16. Question 16Question 16
17. Question 17Question 17
18. Question 18Question 18

1. 0.5 Points

1. Question 18

The most complete fix to eliminate information silos is to duplicate the data.

1. True

1. False

1. 0.5 Points

1. Question 17

Actors are resources who are either humans or computer hardware.

1. True

1. False

1. 0.5 Points

1. Question 16

Managers need not make unstated objectives of a process explicit.

1. True

1. False

1. 0.5 Points

1. Question 15

Providing after-sales support to enhance or maintain the value of a product is called service.

1. True

1. False

1. 0.5 Points

1. Question 14

A reasonable KPI is one that is valid and compelling.

1. True

1. False

1. 0.5 Points

1. Question 13

Automation means that a computer does an activity or a part of an activity that was once done by a person.

1. True

1. False

1. 1 Point

1. Question 12

Lindsay works at a coffee shop in Chicago. Her responsibilities include assessing seasonal promotions, planning and scheduling cashiers, and determining which personnel to promote. Lindsay is in charge of ________ processes at the coffee shop.

1. Option A

transformational

1. Option B

strategic

1. Option C

operational

1. Option D

managerial

1. 1 Point

1. Question 11

How can information systems be used to improve processes?

1. Option A

by creating a bottleneck situation

1. Option B

by improving one of the activities in the process

1. Option C

by removing unproductive resources

1. Option D

by minimizing automation

1. 1 Point

1. Question 10

Which of the following is true about the Six Sigma project?

1. Option A

It seeks to improve process outputs by removing the causes of defects.

1. Option B

It maximizes the variability in a business process.

1. Option C

It follows a very unstructured sequence of steps for measuring quality.

1. Option D

Its goal is to ensure that at least 50 percent of products are free from defects.

1. 1 Point

1. Question 9

Which of the following is an example of a strategic sales and marketing process?

1. Option A

evaluating promotional discounts

1. Option B

awarding a refund

1. Option C

managing inventory

1. Option D

launching a new product

1. 1 Point

1. Question 8

________ are referred to as quantities assigned to attributes.

1. Option A

Codes

1. Option B

Semantics

1. Option C

Metrics

1. Option D

Silos

1. 1 Point

1. Question 7

________ means that a computer does an activity or a part of an activity that was once done by a person.

1. Option A

Memorization

1. Option B

Iteration

1. Option C

Recursion

1. Option D

Automation

1. 1 Point

1. Question 6

A(n) ________ objective is one that focuses on doing the right things, thereby helping an organization achieve its strategic goals.

1. Option A

efficient

1. Option B

myopic

1. Option C

productive

1. Option D

effective

1. 1 Point

1. Question 5

James works at a local electronics store. He is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. James is responsible for the ________ processes at the store.

1. Option A

strategic

1. Option B

operational

1. Option C

managerial

1. Option D

transformational

1. 1 Point

1. Question 4

Which of the following is a reason for organizations to store data in separate databases?

1. Option A

Each department in an organization may have different objectives.

1. Option B

Organizations prefer to decentralize the control of data they use.

1. Option C

Storing data in multiple databases completely eliminates information silos.

1. Option D

Duplicated data becomes inconsistent when changes are made to one set of data.

1. 1 Point

1. Question 3

________ processes collect, store, and distribute products to buyers.

1. Option A

Sales and marketing

1. Option B

Outbound logistics

1. Option C

Service

1. Option D

Operations

1. 1 Point

1. Question 2

________ refers to a condition that exists when data needed for a process is unavailable because it is stored in an isolated, separated information system.

1. Option A

Encapsulation

1. Option B

Information silos

1. Option C

Data warehousing

1. Option D

Metadata publishing

1. 1 Point

1. Question 1

A(n) ________ technology development process decides if a particular technology will be purchased or developed by the company.

1. Option A

strategic

1. Option B

managerial

1. Option C

operational

1. Option D

transactional

please help with these questions