Question: Question 1 . Queuing in Fast - food Restaurant Operations ( 6 marks ) The district manager of a fast - food restaurant chain has

Question 1. Queuing in Fast-food Restaurant Operations (6 marks)
The district manager of a fast-food restaurant chain has been receiving numerous complaints about
long wait times at the counter for placing and receiving orders. During a peak hour, an audit team
found that customers were arriving at an average rate of one customer per minute, following a
Poisson distribution. The standard service time for each customer was 2.5 minutes, following an
exponential distribution. The store had three cash registers (service channels) open during the
audit, though a fourth cash register was available but not in use due to scheduling constraints.
Using the appropriate queuing model and the Queuing Calculator, answer the following questions.
Show the output of queuing calculator in your answers.

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