Question $1$:

Raymond has been leading a Lean Six Sigma project team for $3$ months. The project team has just completed the project$$s Define phase. Prior to the measurement and analysis phases, Raymond thinks that it is necessary to identify few $$quick win$$ improvement opportunities for top management approval.

Explain to Raymond the $5$ assessment criterion for $$quick win$$ opportunities. $(15$ marks$)$

Question $2$:

A Lean Six Sigma project team has developed a process map for the office administrative process. The project team would like to identify the non$-$value added activity from the process map bases on TIMWOOD concept.

Beside $$I: Inventory$$ and $$O: Over$-$production$,$ explain to the Lean Six Sigma project team what are the other five categories of none$-$value added activities bases on TIMWOOD concept. $(15$ marks$)$

Question $3$:

Lean Best Practices is the key concept at the Improvement phase of Lean Six Sigma project.

Describe the $5$ principles of Lean Best Practices. For each Lean principle, give an example of Lean Best Practice and the corresponding Lean Six Sigma goal. $(15$ marks$)$

Question $4$:

A Lean Six Sigma project team lead by Tom has implemented few significant improvements successfully. At this point, the objective for the team is to hold on to the gain, i$.$e$.$ to make sure that the changes made become an integral part of the organization operation process.

Explain to Tom the $2$ important elements for sustaining improvement. $(15$ marks$)$