Question 1 Read the information below and answer the following question: [50 Marks] Conflict occurs when...

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Question 1 Read the information below and answer the following question: [50 Marks] Conflict occurs when workplace participants realise that they have clashing interests (Erasmus- Kritzinger and Swart, 2005). The existence of conflict has two main implications for an organisation. It can be beneficial, in that its presence shows that a healthy interchange of ideas exists in the organisation. On the other hand, conflict can be counterproductive if it harms employees' satisfaction levels, impairs productivity, or increase absenteeism, turnover, or work-related stress. Consequently, even though conflict can be regarded as a natural part of organisational life, it needs to be carefully managed, as it can threaten the productivity and survival of the organisation. Source: Civin, A., Huxtable, B., Anderson, W., Hopkins, B., Ramhurry, C., Shelton, S. 2020. Professional skills. Cape Town. Edge Learning Media (Pty) Ltd. Required: A ● Create a professional and well-written research essay to demonstrate your understanding of the strategies and techniques that are essential for effective conflict resolution in the workplace, with a focus on the marketing department and working environment. To further support and strengthen your essay, draw on the theoretical and empirical literature to critically evaluate the impact of communication, leadership, power dynamics, and organisational culture on conflict resolution in the workplace. HWBMM330-1-Jul-Dec2023-FA2-DA-V3-23052023 Compulsory sources to peruse via Google Scholar: Dr. Seema Bhakuni. Conflict management: Reason, reaction, resolve, reconcile, and revive. Asian J Manage Commerce 2022;3(1):118-124. Adu, Isaac Nyarko, et al. "The role of conflict management in improving relationships at work: The moderating effect of communication." Journal of Emerging Trends in Economics and Management Sciences (JETEMS) 6.6 (2015): 367-376. Prescribed Courseware: Civin, A., Huxtable, B., Anderson, W., Hopkins, B., Ramhurry, C. & Shelton, S. 2020. Professional skills. Cape Town. Edge Learning Media (Pty) Ltd. Question 1 Read the information below and answer the following question: [50 Marks] Conflict occurs when workplace participants realise that they have clashing interests (Erasmus- Kritzinger and Swart, 2005). The existence of conflict has two main implications for an organisation. It can be beneficial, in that its presence shows that a healthy interchange of ideas exists in the organisation. On the other hand, conflict can be counterproductive if it harms employees' satisfaction levels, impairs productivity, or increase absenteeism, turnover, or work-related stress. Consequently, even though conflict can be regarded as a natural part of organisational life, it needs to be carefully managed, as it can threaten the productivity and survival of the organisation. Source: Civin, A., Huxtable, B., Anderson, W., Hopkins, B., Ramhurry, C., Shelton, S. 2020. Professional skills. Cape Town. Edge Learning Media (Pty) Ltd. Required: A ● Create a professional and well-written research essay to demonstrate your understanding of the strategies and techniques that are essential for effective conflict resolution in the workplace, with a focus on the marketing department and working environment. To further support and strengthen your essay, draw on the theoretical and empirical literature to critically evaluate the impact of communication, leadership, power dynamics, and organisational culture on conflict resolution in the workplace. HWBMM330-1-Jul-Dec2023-FA2-DA-V3-23052023 Compulsory sources to peruse via Google Scholar: Dr. Seema Bhakuni. Conflict management: Reason, reaction, resolve, reconcile, and revive. Asian J Manage Commerce 2022;3(1):118-124. Adu, Isaac Nyarko, et al. "The role of conflict management in improving relationships at work: The moderating effect of communication." Journal of Emerging Trends in Economics and Management Sciences (JETEMS) 6.6 (2015): 367-376. Prescribed Courseware: Civin, A., Huxtable, B., Anderson, W., Hopkins, B., Ramhurry, C. & Shelton, S. 2020. Professional skills. Cape Town. Edge Learning Media (Pty) Ltd.

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