Question: Question 1 Select four quality tools and describe how they could be used in problem solving. Question 2 Define the terms quality of design and

Question 1 Select four quality tools and describe how they could be used in problem solving.

Question 2 Define the terms quality of design and quality of conformance.

Question 3 Briefly explain the determinants of quality

Question 4 Describe the qualityethics connection.

Question 5 What are the key elements of the TQM approach? What is the driving force behind TQM?

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