Question 1

Set-up time (Choose the best answer)

a)Is associated with work that only happens at the beginning of a work day.

b)is only associated with work on a particular task.

c) Can be associated with a particular task or with the start of a day or shift.

Question 2

Time for set-up (Choose the best answer)

a) Is typically short, so there is no reason to account for it when calculating capacity.

b) Should usually be subtracted from time available before calculating capacity.

c) Isnt part of the work an employee is compensated for.

Question 3

Idle time is (Choose the best answer)

a) The time a customer waits for service.

b) Time a worker is not working.

c) Not compensated.

Question 4

Idle time is also... (Choose the best answer)

a) Something that should never occur.

b) Often the result of how a process is designed.

c) The technical term for break times.