Question: Question 1 : The article Cisco s Vision: A Smart + Connected World discusses Cisco s history and activities the company s made to rebuild

Question 1: The article Ciscos Vision: A Smart+Connected World discusses Ciscos history and activities the companys made to rebuild following early setbacks. The Songdo Business District (South Korea) was created as a model demonstrating what Cisco Smart+Connected might be like. Ciscos model here follows the Customer Intimacy approach in many ways.
A. Discuss why you think Cisco took (or did not take) this approach? What advantages were gained?
B. Explain why you feel that this was the best approach, or briefly discuss why another approach would have worked better?

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