Question: Question 1 You decide to run a small pilot project for a month, using a new supplier to deliver your products to a small sample

Question 1 You decide to run a small pilot project for a month, using a new supplier to deliver your products to a small sample of your customers, and you're pleased to see that the feedback from these customers is positive. As a result, you decide to use the new supplier for all your orders.

Used the PDCA Cycle, which helps you to strive for continuous improvements to your business. [60 marks]

Question 2 Discuss how Industry 4.0 affects operations management. [40 marks]

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