Question 10 (2 points) A logistics manager who practices a total cost approach to logistics will: a) attempt to minimize inventory costs since a large percentage of the firm's total resources are tied up in inventory. b) want to consider all logistics cost items simultaneously while attempting to meet specified customer service levels. c) attempt to keep the costs of individual logistics functions at their lowest possible level since to do otherwise would reduce profits. d) ignore production considerations, since they have no bearing on the logistics structure. Question 11 (2 points) Which products identified below generally move through a channel structure dominated by a manufacturer? Food products Washing machines Automobiles All of the above. Question 12 (2 points) Inventory management under conditions of certainty is characterized by which model(s): a) Fixed order point, fixed order quantity. b) Fixed order interval. c) Both of the above. d) None of the above