Question 11 (1 point)

What is the term used when one of the parties bargains without any serious intent of concluding a collective agreement?

Question 11 options:

a)	Circumvention

b)	Intransigence

c)	Boulwarism

d)	Surface bargaining

Question 12 (1 point)

Who would the union make a complaint to if they felt the employer was bargaining in bad faith?

Question 12 options:

a)	a community labour association

b)	the Canadian Labour Congress

c)	the Landlord and Tenant Board

d)	the Labour Relations Board

Question 13 (1 point)

Which of the following is LEAST likely to be considered bargaining in bad faith:

Question 13 options:

a)	Outright refusal to bargain

b)	Management not agreeing to the union's high wage demands because of concerns that the overall cost increases will be very detrimental to the companies operations (detailed explanation and costing provided to the union)

c)	Participating in bargaining, but with no intent to reach a collective agreement (surface bargaining)

d)	Management presenting an opening offer and refusing to negotiate any changes to it

Question 14 (1 point)

Which of the following is NOT an example of a commonly negotiated term in a collective agreement item?

Question 14 options:

a)	Working conditions

b)

Benefits

c)	Hours of work

d)	Managers' wages

Question 15 (1 point)

What is one of the first actions a well prepared negotiating team should undertake prior to the first day of bargaining?

Question 15 options:

a)	Promising they will achieve a specific outcome

b)	Ensuring the lunch is ordered

c)	Leaking personal information to the media about the other side's lead negotiator

d)	Deciding upon the team's negotiation priorities