Question 11 (16 points) As Continuous Improvement Consultant, you have been asked by BC Hydro to lead your key stakeholders (mostly engineers) through a Decision Matrix process. Below are the scores you and your key stakeholders have assigned each process improvement Alternative. Your team is looking to choose the alternative that has the highest TOTAL SCORE. (12 marks) Decision Matrix: EVALUATION CRITERIA WEIGHT Alternative 1 Alternative 2 Alternative 3 Alternative 4 TOTAL COST 9 b c d 7 4/e 5/ 4/8 3/h TIME TO IMPLEMENT JOB SATISFACTION 8 5/ 4/1 5/ 5/1 SAFETY 6 4/m S/ S/ 5/P Total Cost: LIKELIHOOD TO ADOPT 5/9 4/ 5/ 3/t TOTAL SCORE u V w X Alternative 1 $298,500 Alternative 2 $400,000 Alternative 3 $305,000 Alternative 4 $317,000 TOTAL COST (1) complete the "Decision Matrix" above; by noting your answer corresponding to the letter noted in the question. (2) specify the Alternative number that you would recommend based on the completed decision matrix