Question: Question 21 (12 points) 1) As Continuous Improvement Consultant, you have been asked by BC Hydro to lead your key stakeholders (mostly engineers) through a

Question 21 (12 points) 1) As Continuous
Question 21 (12 points) 1) As Continuous Improvement Consultant, you have been asked by BC Hydro to lead your key stakeholders (mostly engineers) through a Decision Matrix process. Below are the scores you and your key stakeholders have assigned each process improvement Alternative. Your team is looking to choose the alternative that has the highest TOTAL SCORE (12 marks) Decision Matrix EVALUATION CRITERIA Alternative WEIGHT Alternative Alternative Alternative TOTAL COST 9 Required: Using the "Total Cost table below (representing the total cost of each alternative) and the "Scoring Manual 7 4/ TIME TO IMPLEMENT JOB SATISFACTION 8 5/ 4/ 5/ 5/ SAFETY 4/ (a) complete the "Decision Matrix" above, and 5/ 5/ 5/ LIKELIHOOD TO ADOPT 5/ 4/ 5/ 3/ the TOTAL SCORE (b) specify Alternative that would recommend? you Totol Cost TOTAL COST Alternative 1 $298,500 Alternative 2 $400,000 Alternative 3 $305,000 Alternative 4 $317,000

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