Question: Question 11 (2 points) Listen Little's Law (Labor Cost Problem). A call center employs 1,020 agents. Every month 30 employees leave the company and 30

Question 11 (2 points) Listen Little's Law (Labor
Question 11 (2 points) Listen Little's Law (Labor Cost Problem). A call center employs 1,020 agents. Every month 30 employees leave the company and 30 new employees are hired. Suppose the cost of hiring and training a new agent is $600. the manager of this call center believes that increasing agents' salaries would keep them working longer at the company. The manager wants to increase the average time that an agent works for the call center to 36 months, or three years. Use the calculated average working time at this call center to determine the current ANNUAL cost for hiring and training. $216,000 $7,200 $180,000 $18,000

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