Question 1(1 point)

A closed inter-organizational system (IOS) is

Question 1 options:

operates on a private communications platform

between two organizations in the same industry

for family businesses only

highly resistant to hackers

Question 2(1 point)

An open inter-organizational system (IOS) is

Question 2 options:

operated on a fee-for-service

available only by subscription

used for streaming videos

open to the public

Question 3(1 point)

One of the key factors in the success of a B2B initiative is

Question 3 options:

trust

the transaction cost

encryption

a rigorous vetting process for subscribers

Question 4(1 point)

A belief that people have about others based on their institutional and cultural environment is known as

Question 4 options:

generalized trust

wishful thinking

optimistic

process based trust

Question 5(1 point)

One of the advantages of an open IOS is that it

Question 5 options:

allows the firm to be highly selective about their partnering relationships

does not require the level of investment associated with

traditional electronic data interchange

requires little maintenance

never fails

Question 6(1 point)

One of the advantages of a closed IOS is that it

Question 6 options:

limited to two parties only

is that cannot be hacked

can create a competitive advantage for the partners

costs less than an open IOS

Question 7(1 point)

Qu et al (2015) found that the higher the level of social trust

Question 7 options:

the lower the use of open IOSs

the higher the use of open IOSs

that there was no difference in the choice of IOS

the higher the use of closed IOSs

Question 8(1 point)

Qu et al (2015) also suggested that the trend in inter-organizational systems is towards

Question 8 options:

more open IOSs

replacing IOSs with advanced email programs

more closed IOSs

using artificial intelligence instead

Question 9(1 point)

Qu et al (20150 also found that regardless of the choice of open or closed systems, ___________________________ mattered.

Question 9 options:

IT experience

the position of the Board on e-commerce

cost

maturity of partner relationships

Question 10(1 point)

The European country with the highest level of social trust as defined by Qu et al (2015) was

Question 10 options:

Denmark

The Netherlands

Germany

Austria

Question 11(1 point)

For online retailers, ____________________________ are an important factor in the profitability of the firm.

Question 11 options:

security breaches

transaction costs

exchange rates

government regulations

Question 12(1 point)

A consumer's payment choice has been found to be related to

Question 12 options:

age and gender

high school grades and city

bank balance and interest rates

hair colour and shoe size

Question 13(1 point)

Payment systems are of three types:__________________, _________________, and ________________________.

Question 13 options:

pay in installments, pay with plastic, pay by cheque

pre-paid, pay now or pay later

pre-order, pay in installments, finance

pre-paid, pay on credit, default

Question 14(1 point)

The transaction cost of online purchases is lower for

Question 14 options:

those that speak English

older consumers

digital products

younger consumers

Question 15(1 point)

The transaction cost for online purchases is higher for

Question 15 options:

women

families

men

young adults

Question 16(1 point)

Online purchases by new customers are _____________ than online purchases by existing customers.

Question 16 options:

more risky

of higher dollar value

of lesser dollar value

less risky

Question 17(1 point)

At low discount rates, transaction costs are lowest with

Question 17 options:

prepayment and credit card

invoice and credit card

prepayment and invoice

cheques and debit cards

Question 18(1 point)

At high discount rates, transaction costs are lowest with

Question 18 options:

invoices and cheques

prepayment and paypal

credit and debit cards

prepayment and installment payments

Question 19(1 point)

Cross border e-commerce reduces

Question 19 options:

packaging costs

transactions costs

cross-border trade

tariffs

Question 20(1 point)

Cross-border e-commerce puts downward pressure on prices while at the same time

Question 20 options:

decreasing production

improving quality

increasing efficiency

reducing the likelihood of innovation

Question 21(1 point)

Cross border e-commerce ___________________ consumption.

Question 21 options:

increases

has no effect on consumption

decreases

Question 22(1 point)

Cross border e-commerce _______________ production.

Question 22 options:

has no effect on

increases

decreases

Question 23(1 point)

The EU favours cross-border e-commerce because of its positive effect on

Question 23 options:

GDP

tourism

exchange rates

interest rates

Question 24(1 point)

The cost of distribution for the average consumer good is between _________ and _____________ %.

Question 24 options:

10, 15

25, 45

30, 50

40, 60

Question 25(1 point)

Cross-border e-commerce among EU member states represents _________ % of all e-commerce.

Question 25 options:

more than 50

less than 5

less than 20

between 20 and 30