QUESTION 11 Why is it important to provide for internal cross-unit coordination of strategy-critical activities? O a It guards against a functional design that fragments these activities across several specialized departments O b It provides the firm with the capability to effectively collaborate with each major outside constituency involved in strategy execution O c. It ensures adequate control over empowered employees in a de-centralized organizational structure O d. It allows a firm to concentrate its resources on those value-chain activities where it can create unique value O e. None of the above. QUESTION 12 A work environment where the culture is well-matched to the conditions and behaviors requisite for good strategy execution is a valuable managerial ally because o a There is much less risk of embarrassing ethical violations O b. It provides company personnel with clear guidance regarding appropriate behaviors and creates peer pressure to conform to culturally acceptable noms O c There is reduced need to incorporate negative motivational practices and punitive incentives into the reward structure O d There is reduced need to employ benchmarking, best practice programs, and TQM to achieve competitive advantage O e The culture can be readily incorporated into the company's strategic vision and facilitate the achievement of stretch objectives