Question 12 (Mandatory) (1 point)

Part B (15 marks)

Read the meeting transcript given below. Then answer the questions.

Read the following meeting transcript of the Lorest Marketing Department Staff Meeting. The meeting took place at 10.00 am on 25 July 2022 in the Conference Room Bravo.

Meeting Transcript

Shaqil:	Sorry I'm late, everyone.
Amelia (Chair):	We've been waiting for 40 minutes!
Cynthia:	Not again, Shaqil. You're always late!
Shaqil:	Sorry once again.
Amelia:	Alright, let's start. Paul, you're the secretary of this meeting, right?
Paul:	Yes, that's right.
Amelia:	Okay, let's start the meeting. The time now is... 10.40 am. Err, what are we supposed to discuss today?
Cynthia:	I think we need to talk about conducting staff training for the new campaign we've come up with.
Amelia:	Oh yes, that. We need to talk about a suitable venue. Kieron, do you know how many staff we'll need to train? I think I asked you to find out last Friday.
Kieron:	No idea, I don't know anything. I know I'm supposed to know but I just don't know. Too busy lah.
Cynthia:	Kieron, you're always like that. I can't take it anymore. So lazy and being a burden.
Kieron:	What's wrong with you? You didn't take your medicine today, right? Always shaming others, just like what you did to Janice...
Shaqil:	We just assume 30 people lah, 30 is a nice number.
Amelia:	Okay, whatever, we'll just have it in the briefing room that can sit 100 people.
Paul:	But, but... we need to also consider...
Kieron:	Do we need to book anything?
Amelia(irritated):	Never mind, what do we discuss next?
	(meeting continues with next agenda item)...

Question 1:

Identify 5 mistakes the Chairperson (Amelia) made in the given meeting transcript. Highlight where this is happening in the given meeting transcript. State what you would do to correct the 5 mistakes you have identified. Write your responses in the space given.

1a) Mistake 1: What is the mistake and what should have been done instead?

What is the mistake?

Question 12 options:

Question 13 (Mandatory) (2 points)

What should have been done instead?

Question 13 options:

Question 14 (Mandatory) (1 point)

1b) Mistake 2: What is the mistake and what should have been done instead?

What is the mistake?

Question 14 options:

Question 15 (Mandatory) (2 points)

What should have been done instead?

Question 15 options:

Question 16 (Mandatory) (1 point)

1c) Mistake 3: What is the mistake and what should have been done instead?

What is the mistake?

Question 16 options:

Question 17 (Mandatory) (2 points)

What should have been done instead?

Question 17 options:

Question 18 (Mandatory) (1 point)

1d) Mistake 4: What is the mistake and what should have been done instead?

What is the mistake?

Question 18 options:

Question 19 (Mandatory) (2 points)

What should have been done instead?

Question 19 options:

Question 20 (Mandatory) (1 point)

1e) Mistake 5: What is the mistake and what should have been done instead?

What is the mistake?

Question 20 options:

Question 21 (Mandatory) (2 points)

What should have been done instead?