Question 13 2 Points Information Security plans have multiple steps and phases. What part of a plan should organizations have, but never want to use? Detection and response B Authorization Prevention and resistance D Authentication 2 Points Question 14 What type of system helps with strategic decision-making utilizing high-level data of coarse granularity? Benchmarking systems B Virtual Reality Systems Transaction Processing Systems Executive Information Systems Question 15 2 Points How did eBusiness impact the business world? All of these were impacts of ebusiness B It enabled businesses to add intermediaries to sell their products for them. It increased the sales of niche products, It enabled businesses to sell directly to customers, cutting out intermediaries. Question 16 2 Points Which one of the changes below is a process improvement rather than just a diagram fix? The swim lane title of "Grocery Store" is changed to "Store Clerk" The process title is changed from "As is" to "Checking out at a self-service kiosk As-is". The "Pays for groceries" step is moved from the Machine swim lane to the Customer swim lane. The checkout machine is adapted to allow customers to scan and Insert coupons on their own rather than having the clerk do it for customers. Question 17 2 Points Employees need to understand that work email privacy exists only to an extent. Corporate email is solely owned by whom or what? Only the original author and intended recipient(s) B The individual user's department The original author of the email The employees' company Question 18 8 Points Traditionally, everyone had to go to a store to purchase clothing. They would browse through the items in the store, choose the ones they wanted, walk to a check outline, and wait for an employee to check out their items. This is still one way a clothing purchase process is completed. Below are examples of different process improvements regarding the clothing purchase process. Which business process improvement example matches with which process improvement type? (Two examples, although different, depict the same type of improvement.) Prompts Submitted Answers The customer browse through the clothing and selects Choose a match items to purchase. The customer then walks to a self check out station, which takes the place of a cashier. The system then prompts the customer through the check out steps Automation The customer searches for and purchases items online. Those items are then delivered to the customer's home. Streamlining Business Process Reengineering The customer browses through the clothing and selects items to purchase as normal. Totally unlike the original process though the items all have RFID tags with price data that are automatically totaled as the customer walks through the scanner and out of the store. The customer is then automatically charged for the purchases. Choose a match The customers browse through the store and select items to purchase. Multiple customers wait in line at the check out counter with their items, so another employee opens a second check out lane to check out customers and reduce their wait time. Question 19 2 Points What is the main purpose of using information systems in any organization? A To ensure that everyone in an organization has access to all of an organization's data B to replace all manual processes within an organization and increase efficiency To modernize an organization and keep it up-to-date with its competitors To support business processes and decision-making to help an organization achieve its goals Question 20 2 Points What is the biggest source of information security breaches? A Technology Failures Viruses Hackers People misusing organizational information Question 21 2 Points Ideally every information system would be efficient and effective. Which correctly describes the difference between MIS efficiency metrics and effectiveness metrics? Efficiency and effectiveness metrics measure the same things, but effectiveness is measured before a project implementation and efficiency is measured after the system is implemented. Good efficiency metrics determine the effectiveness of an MIS project. Effectiveness metrics measure how quickly the system gets a return on investment, while efficiency metrics measure the users' ability to use a system. Efficiency metrics measure the performance of the information system itself, while effectiveness metrics measure the impact that system has on processes and activities, Question 22 2 Points Which of the following is a good choice for an actor (swim lane title) in a process diagram? A Chubb Hall B Customer Pack the box D Driving