Question 15

1. The difference between coaching and mentoring is:

   	A.	Coaches have more knowledge than mentors
   	B.	A coach is just a title that states their leadership
   	C.	Mentors are asked and paid by management to help others
   	D.	That a coach enables learning and development, while mentors share their knowledge without a leadership title

Question 16

1. A job analysis should determine the key components of a particular job, including activities, tasks, products, services, and processes.

   True

   False

Question 17

1. Objectives are defined as:

   	A.	A cluster of tasks
   	B.	The standard for which each outcome is achieved
   	C.	The headings in a job description
   	D.	The measurable outcomes the employee is required to achieve