Question 17

Managing employee performance should be a ________ process if it is to be the most effective.

		structured
		formal
		bi-annual
		continuous

Question 19

What provides a frame of reference for comparing an applicant's performance with the performance of similar individuals?

		keywords
		objectivity
		norms
		reliability

Question 22

According to Professor Ella Bell, what term refers to the stress of coping with membership in two cultures simultaneously?

		cultural stress
		minority stress
		role reversal
		bicultural stress