QUESTION 18

1. As discussed in the narrated power point presentation on groups and teams, techniques for reducing social loafing include:

   	A.	making work more engaging and interesting
   	B.	making workers identifiable
   	C.	rewarding individuals for passing responsibility to other group members
   	D.	a and b
   	E.	b and c

2 points

QUESTION 19

1. According to the textbook, guidelines for deciding how to engage others include:

   	A.	delegating job assignments using an authoritarian management style
   	B.	establishing parity between authority and responsibility
   	C.	maintaining control through autocratic and task-focused leadership
   	D.	All of the above
   	E.	None of the above

2 points

QUESTION 20

1. During this stage of team development you find yourself asking these questions: Do I want to maintain my membership in the team? How will we handle dissension? These questions indicate that your team is probably in which stage of development?

   	A.	Forming stage
   	B.	Norming stage
   	C.	Storming stage
   	D.	Performing stage

2 points

QUESTION 21

1. According to the textbook, which is a method for generating commitment to positive change?

   	A.	Focus on positive deviance
   	B.	Institute symbolic events
   	C.	Apply principles of recreation
   	D.	Turn teachers into students
   	E.	All of the above are methods for generating commitment to positive change

2 points

QUESTION 22

1. The rule of thirds suggests that meetings be divided into three parts. In what order does the rule of thirds suggest that meetings be conducted (from start to finish)?

   	A.	Decision items, instructional items, discussion items
   	B.	Discussion items, instructional items, decision items
   	C.	Instructional items, decision items, discussion items
   	D.	Decision items, discussion items, instructional items

2 points

QUESTION 23

1. Which is an accurate statement concerning the effects of gratitude on individual and organizational performance?

   	A.	Gratitude has no relationship to individual or organizational performance
   	B.	Gratitude has positive effects on individual performance, but not organizational performance
   	C.	Gratitude has only slightly positive effects on both individual and organizational performance
   	D.	Gratitude has dramatic positive effects on both individual and organizational performance

2 points

QUESTION 24

1. Which of the following is NOT a characteristic of SMART goal setting?

   	A.	Specific
   	B.	Measurable
   	C.	Altruistic
   	D.	Realistic
   	E.	Time-bound

2 points

QUESTION 25

1. Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the teams direction, the leader, and the roles of other team members. How should you respond?

   	A.	Agree good leadership should eliminate questioning on the part of group members
   	B.	Disagree questioning by the team members about the direction of the team is a natural phase of team development
   	C.	There is not enough information to know how to respond

2 points

QUESTION 26

1. According to the narrated power point presentation on leading positive change, which of the following is (are) true of organizational culture?

   	A.	The stronger the culture, the higher the organizational performance.
   	B.	The stronger the culture, the more satisfied the members tend to be.
   	C.	To be effective, organizational culture change must be a top-down (i.e. manager-led) process
   	D.	b and c only
   	E.	a, b, and c.

2 points

QUESTION 27

1. According to the narrated power point presentation on ethics, which of the following was notdiscussed as a factor that influences ethical decision making?

   	A.	Need for power
   	B.	Type A versus type B personality
   	C.	Peer behavior
   	D.	Reward systems
   	E.	Level of cognitive moral development

2 points

QUESTION 28

1. If Dwight, a team member, is in a blocking role, what is he doing?

   	A.	Helping the team achieve its goals by blocking out the obstacles for team success
   	B.	Inhibiting the team members from achieving the objectives of the team
   	C.	Emphasizing the interpersonal aspects of the team