QUESTION 18

Developing collaborative partnerships takes time and patience but there are several key attributes to building collaborative partnerships. All of the following are key points in building partnerships except:

	a.	Sharing expertise
	b.	Similar ERP systems
	c.	Sharing of the benefits and costs
	d.	Verifiable information exchange

1 points

QUESTION 19

The use of common suppliers in many industries (computers, cars, etc.) can cause risks to develop within the supply chain. This will occur where:

	a.	unique technology is in place.
	b.	designs are proprietary.
	c.	processes overlap.
	d.	an area of expertise is exploited.

1 points

QUESTION 20

A product's name, logo, packaging and color creates a certain image about the product in the mind of the consumer. This is known as:

	a.	channel development.
	b.	branding.
	c.	quality imaging.
	d.	product management.

1 points

QUESTION 21

Without senior management commitment to true collaboration, companies will tend to:

	a.	flourish due to lack of interference.
	b.	work together well as long as the framework is complete.
	c.	revert to their self-interest.
	d.	maintain collaborative relationships.

1 points

QUESTION 22

A key feature of the JIT philosophy is:

	a.	maintain inventory only where and when its needed.
	b.	convince suppliers to hold the inventory.
	c.	eliminate all inventory.
	d.	vendor managed inventory.

1 points

QUESTION 23

The purpose of supply chain management is to:

	a.	move materials faster.
	b.	lower cost.
	c.	create value.
	d.	eliminate non value activities.

1 points

QUESTION 24

The acronym DFL stands for which of the following?

	a.	Design for Lean
	b.	Design for Logistics
	c.	Design for Learning
	d.	Design for Latitude

1 points

QUESTION 25

The larger the MAD, the:

	a.	lower the forecast error.
	b.	greater the forecast error.
	c.	greater the weighting of the mean.
	d.	lower the weighting of the mean.

1 points

QUESTION 26

In order for KPIs to be effective to the organization, they must have a positive effect on:

	a.	senior management.
	b.	shareholders.
	c.	employees.
	d.	customers.

1 points

QUESTION 27

Like JIT, lean practitioners try to eliminate waste in a process. In lean manufacturing, waste can be best defined as:

	a.	inventory of any kind.
	b.	warehousing.
	c.	paper processes.
	d.	non value activities.

1 points

QUESTION 28

In negotiating a partnership with a supplier, it is imperative that the deal is:

	a.	signed before work begins.
	b.	win/win for company and supplier.
	c.	a long term contract (3-5 years).
	d.	focused on the company's costs.

1 points

QUESTION 29

A rewards program has been established to reward leisure travelers more than business travelers. This would be an example of customer segment:

	a.	positioning.
	b.	targeting.
	c.	analysis.
	d.	demographics.

1 points

QUESTION 30

Financial losses will usually occur at which product life cycle stage?

	a.	Decline
	b.	Introduction
	c.	Maturity
	d.	Growth

1 points

QUESTION 31

The most efficient place to capture data is:

	a.	from a spreadsheet.
	b.	at the source.
	c.	with a cubing table.
	d.	with a scanner.

1 points

QUESTION 32

Changing from a push system to a pull system is a real challenge. The major challenge is to:

	a.	increase inventory to improve customer satisfaction.
	b.	realign the communication protocol between partners.
	c.	reduce inventory without affecting customer satisfaction.
	d.	establish the actual orders.

1 points

QUESTION 33

When working on improvements in the supply chain, the primary goal needs to be:

	a.	increasing the throughput speed in the supply chain.
	b.	creating value for companies in the supply chain.
	c.	improving the logistics capability in the supply chain.
	d.	creating value for the end customer of the supply chain.

1 points

QUESTION 34

When a company owns and operates as many parts of a supply chain as possible, it is known as:

	a.	lateral integration.
	b.	horizontal integration.
	c.	supply integration.
	d.	vertical integration.

1 points

QUESTION 35

Making to a forecasted demand is called a:

	a.	predictor system.
	b.	push system.
	c.	tug system.
	d.	pull system.