Question: QUESTION 19 What does external analysis help explain the most? a. Why there is a variance in average firm performance across industries. O b. What

QUESTION 19 What does external analysis help

QUESTION 19 What does external analysis help explain the most? a. Why there is a variance in average firm performance across industries. O b. What firms can do to increase efficiency in their activities and drive costs down. O c. What the unique strengths of the leading firms in an industry are. d. Why there is a variance in how firms perform within an industry. 0.5 points Save Answer QUESTION 20 What best characterizes a "prisoner's dilemma" type situation? O a. Some players act earlier while others can observe and react appropriately. O b. All players act independently but end up making the best decisions in their own interests. O C. Each player makes suboptimal decisions because it does not know how the others will act. O d. All players communicate with each other to decide on mutually beneficial actions. 0.5 points Save

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