Question 1.Read the below snippet from an article, and answer the questions that follow:

Effect of Diversity Elements at Workplace: An Empirical Study Abstract

The objective of the research is to investigate diversity elements that are prominent at the workplace and its impact on employee satisfaction towards diversity at workplace in Malaysian hotel industry. There are several diversity variables that influence the employees satisfaction such as gender, age, ethnicity and educational background. Therefore, the research tests relationships between these four variables and the employee satisfaction which can affect employee turnover rate in the hotel sector. Tourism Malaysias aggressive promotional efforts and commitment from industry players have contributed to the continuous growth of the countrys tourism industry. In 2015, Malaysia is expected to see around 29.4 million tourists visiting the country and generating receipts up to 89 billion ringgit and resulting into increasing number of hotels. However, the employees turnover rate in hotel industry is declining year by year. Thus, it becomes relevant to investigate related issues, particularly, issues that affect the employees satisfaction. One of such issues is diversity at workplace. In this study, selfadministered questionnaires have been distributed to collect data from 150 employees of various hotels in the Klang valley, Malaysia using convenience sampling. The data is analyzed through SPSS and relationships between variables are tested by using Pearson Correlation Analysis and Multiple Regression Analysis. The findings show that gender and ethnicity has a significant impact on employees satisfaction while age and education has no positive significance that affects employees satisfaction in hotel industry

(a)Assess the findings from the abovementioned study. (4)

(b) Classify the Data Collection method used in the above-mentioned study and justify why it was most suitable (4)