Question: QUESTION 2 1 2 p Improving quality seems to be a strategic weapon in gaining market share. However, improving quality entails allocation of resources and
QUESTION
Improving quality seems to be a strategic weapon in gaining market share. However, improving quality entails allocation of resources and effort. Which one of the following costs increases to improve quality?
Prevention costs
Appraisal costs
Internal failure costs
External failure costs
Scrap costs
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