Question: Question ( 2 / 1 5 ) A customer tries to return sunglasses she bought earlier in the day because a lens popped

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A customer tries to return sunglasses she bought earlier in the day because a lens popped out. She removed the tag, which is required for a refund. She's eligible for an exchange, but there are no more sunglasses in stock.

What should the associate do

?

Apologize and suggest she inspect items more closely before buying

Tell the customer she'll need to return to the store with the tag in order to receive a refund

$Question $2/15$ A customer tries to return sunglasses she bought earlier$

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