Question 2 (1 point)

___________________ occurs when an employee acts in a way that improves the psychological well-being and social environment of the organization.

Question 2 options:

	Organizational citizenship behavior
	Employee engagement
	Loyalty
	Organizational commitment

Question 3 (5 points)

The theory of human motivation developed by Abraham Maslow classifies all human needs into 5 basic categories. Place these needs in order according to Maslow's ranking. For this ranking, the most basic need should be ranked as a 1.

Question 3 options:

12345	Belonging and love
12345	Physiological needs
12345	Esteem (self and others)
12345	Self-actualization
12345	Safety and security

Question 4 (1 point)

Question 4 options:

According to the book,-----------is the perceived fairness of what the person does compared with what the person receives for doing it.

Expectancy theory says that 3 conditions must be met for employees to be motivated and exert effort on the job. Select the three conditions that are included in expectancy theory:

Question 11 options:

	Employees much expect that high performance will result in receiving rewards
	Employees much expect that low performance will result in punishment
	Employees must believe that they perform the tasks better than their peers
	Employees must believe that they have the ability to perform the tasks well
	Employees must value the rewards
	Employees must be interested in the tasks assigned to the job