Question 2 (1 point) The value chain refers to all the activities associated with providing a service with the exception of sales marketing is affected by technology through business-to-business on the Internet. refers to all the activities associated with providing a product with the exception development has not been enhanced by computerization and automation. Question 18 (1 point) Sleep-Tight manufactures mattresses for the hotel industry. It has two products, Downy and Firm and total overhead of $504 000. The company plans to manufacture 200 Downy mattresses and 300 Firm mattresses this year. In manufacturing the mattresses, the company mi perform 700 material moves for the Downy and 300 for the Firm, it processes 114 purchase orders for Downy and 90 for the Firm, and the company's employees work 2,800 direct labour hours on the Downy product and 3,500 on the Firm. Sleep- Tight's total material handling costs are $300,000 and its total purchasing costs are $204,000. Using ABC, how much overhead would be assigned to the Downy product