Question: The value chain has not been enhanced by computerization and automation. refers to all the activities associated with providing a service with the exception of

The value chain
has not been enhanced by computerization and automation.
refers to all the activities associated with providing a service with the exception of sales and marketing.
refers to all the activities associated with providing a product with the exception of research and development.
is affected by technology through business-to-business on the Internet.
The value chain has not been enhanced by computerization and automation.

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