Question 2 (1 point)

You're asked to send an email to a committee who is trying to solve a parking problem at your company. Which subject line should you use?

1)	Parking committee agenda for Thursday's meeting

2)	Parking committee meeting this Thursday

3)	Parking committee meeting

4)	Thursday's meeting

Question 6 (1 point) What type of persuasive appeal is the following?

Starting a new business can be a lot like tobogganing downy a steep snowy bank on a rudderless, tiny disk!

1)	Pathos: Story

2)	Ethos: Expression

3)	Pathos: Language

4)	Logos: Analogy

Question 7 (1 point)

Which of the following is an example of ethos?

Question 7 options:

1)	A schoolteacher was mugged on her way to the community center.

2)	He is a man with a reputation for doing the right thing.

3)	She has struggled her entire life to fit in.

4)	A plumber generally makes more money than a construction worker.

Question 8 (1 point)

When composing an email, you should

Question 8 options:

1)	Avoid contractions.

2)	Provide as much detail as possible.

3)	Assume that it will passed along.

4)	End with the most important information.

Question 9 (1 point)

Which is not an example of a transformation story?

Question 9 options:

1)	All of these are transformation stories.

2)	Acting on advice that completely changed your direction.

3)	Learning to do something that you didn't think you could.

4)	Earning the respect of a team who didn't' believe in you at first.

Question 10 (1 point)

Which of these media are better for building relationships?

Question 10 options:

1)

Tweets

2)

Letters

3)

Emails

4)

Texts