Question: QUESTION 2 ( 2 0 Marks ) You have recently been included in a project and the manager has informed you that one of the

QUESTION

2 (20

Marks

)

You have recently been included in a project and the manager has informed you that one of the challenges that continues to recur is product quality that fails to match the requirements of the customers, among many others. Suggest how these quality related issues can be best resolved using Ishikawa

s quality philosophy. Your response should make mention of Ishikawa

s Eleven points

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