Question: Question 2 2 In computing CLV , managers may choose to take into account the relational value provided by customers through behaviors such as by

Question 22
In computing CLV, managers may choose to take into account the relational value provided by customers through
behaviors such as by providing referrals (new leads) and agreeing to beta-test new products.
True
False
Question 22 In computing CLV, managers may choose to take into

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