Question $2(2$ points$)$

There has been a great deal of friction among staff members at a local community mental health agency due to policies and procedures that are widely regarded as unfair. At weekly staff meetings, an inordinate amount of time is spent discussing superficial matters, yet no time is allotted to discuss the staff's real concerns. This is referred to as

a$)$ a hidden agenda.

b$)$ a wise management strategy.

C$)$ the tip of the iceberg effect.

d$)$ the A$-$B$-$C theory of agency management.