Question: Question 2 (20 Marks) a) After implementing organisational changes there is a need to ensure that the desired changes are institutionalised so that the changes

Question 2 (20 Marks)

a) After implementing organisational changes there is a need to ensure that the desired changes are institutionalised so that the changes are permanent. Outline at least three indicators that indicate that desired changes are internalised in the organisation. (10 marks)

b) Discuss your understanding of how change takes place in organisations according to Kurt Lewins three steps model of change. (10 marks)

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