Question: QUESTION 2 (20 MARKS) Knowledge management is the conscious process of defining, structuring, retaining, and sharing the knowledge and experience of employees within an organization.

QUESTION 2 (20 MARKS) Knowledge management is the

QUESTION 2 (20 MARKS) Knowledge management is the conscious process of defining, structuring, retaining, and sharing the knowledge and experience of employees within an organization. As an organizations evolve, expand into new areas, and define their approach to business, they develop significant institutional knowledge. This information is invaluable to the company. Imparting it to new or less experienced staff is vital for maintaining successful operations. a. Explain FIVE (5) strategies that help managed a company knowledge to improve its manpower capabilities. b. Determine the FOUR (4) success factors that support a learning organization. (10 marks) (10 marks)

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