Question: QUESTION 2 (25 marks) Controlling is the process whereby managers monitor and regulate how efficiently and effectively an organisation and its members are performing the

QUESTION 2 (25 marks) Controlling is the process whereby managers monitor

QUESTION 2 (25 marks) Controlling is the process whereby managers monitor and regulate how efficiently and effectively an organisation and its members are performing the activities necessary to achieve organisational goals. 2.1. Illustrate and explain the steps of the control process (10) 2.2 In an essay, describe the importance of organisational control in building competitive (15) advantage. Include relevant examples in your description

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