Question: Question 2 3 From a value chain perspective, service to customers, whereas, are the actions a firm takes to directly provide a product or of

Question 23
From a value chain perspective,
service to customers, whereas,
are the actions a firm takes to directly provide a product or
of product or service creation.
are actions required to sustain the firm that are not directly part
support activities; primary activities
capabilities; resources
substitutes; resources
primary activities; support activities
resources; capabilities
Question 23 From a value chain perspective, service to customers, whereas,

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