Question 2 3. Write simulated conversation where you are talking to Janis about suspected harassment. Your job
Question:
Question 2
3. Write simulated conversation where you are talking to Janis about suspected harassment. Your job is to provide evidence that you can use effective communication in the context of an aged care setting.
Use the following guidelines to complete the situation:
• Janice asks you not to report any bruises and rashes you find on her body.
• She also asks you to call her son and tell him that she wants to come home for the weekend.
• She tells you that she wants to be with her son because she has become addicted to alcohol and hanging out with friends she doesn't like.
as a moderator You must be able to demonstrate the following:
• Use proper verbal and non-verbal communication when speaking with customers.
• Listen to customer requests and clarify what they mean.
• Briefly discuss the services the organization can provide. If she decides to stay in a permanent child care facility
• Verify customers that you are keeping the conversation confidential.
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill