Question 2 (30 marks)

Study the scenario below and answer the following questions

As the world gears up for re-opening the economy, organizations such as the Center for Disease Control (CDC) in the US and the World Health Organization (WHO), are publishing recommendations for how to operate manufacturing and other business operations while still practicing social distancing and other aspects of workplace safety. These include having office workers telework where possible, staggering shifts to reduce the number of workers using lunch, break and washrooms at the same time, increasing physical space between employees in the workplace, and even downsizing operations if necessary. Applying technologies to deal with Covid-19 will help to solve many of the new workplace constraints.

Technologies are widely used to facilitate organizational communication and keep business running.

2a. Refer to the scenario above, examine any FOUR impacts of technology on organizational communications. (4 marks)

2b. Refer to the scenario above, recommend TWO ways to enhance internal communication effectiveness through electronic channels in your organization and critically evaluate those advantages and disadvantages of the two ways? Support the answer with appropriate examples from your organization. (26 marks)